Privacy Policy

Effective Date: 16 June 2025

Your privacy is our top priority. At Bring Limited (“Bring.co.nz”, “we”, “our” or “us”), we are committed to protecting your personal information and ensuring your right to privacy. We handle your data with the utmost care, transparency, and integrity. This policy explains how we collect, use, and safeguard your information while ensuring compliance with privacy laws. We only collect data necessary to provide and improve our services, and we never share your information without your consent. Your trust is important to us, and we are dedicated to maintaining it. For more information or assistance, please contact our support team.

By accessing or using our website, mobile applications, and related services (collectively, the “Services”), you agree to the collection and use of your information in accordance with this Privacy Policy.


1. Information We Collect

We collect information to provide, maintain, and improve our Services, including:

a. Information You Provide Directly

  • Account Information: Your name, email address, phone number, postal address, payment details.

  • Profile Information: Vehicle details (for drivers), profile photo, delivery preferences, or any optional info you add.

  • Communications: Content of messages when you contact Bring.co.nz or communicate with other users.

b. Information Collected Automatically

  • Usage Data: Information about your interactions with our Services.

  • Location Data: With your permission, we may collect your precise location for delivery coordination.

  • Device Data: Device type, operating system, identifiers, and network info.

  • Cookies: We use cookies and similar tools for site functionality and to improve your experience.

c. Information from Third Parties

  • We may receive information from partners, service providers, or platforms you connect with Bring.co.nz.


2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Services.

  • Coordinate pick-ups and deliveries between senders and drivers.

  • Process payments and prevent fraud.

  • Communicate with you about your account, orders, promotions, and updates.

  • Respond to your enquiries and provide support.

  • Ensure the safety, security, and integrity of our platform.

  • Comply with legal obligations.


3. How We Share Your Information

Your information may be shared with:

  • Other Users: Necessary details shared between senders and drivers to fulfill deliveries.

  • Service Providers: Trusted partners for payment processing, customer service, or analytics.

  • Business Transfers: In the event of a merger or acquisition.

  • Legal Compliance: If required by law or to protect rights and safety.


4. Your Choices

  • Manage Account Info: You can update your account details anytime in your profile settings.

  • Location Services: You can enable or disable location permissions in your device settings.

  • Cookies: Manage cookies via your browser settings.


5. Data Security

We take reasonable measures to protect your personal data. However, no online system is completely secure. We encourage you to keep your account details safe.


6. Data Retention

We retain your information only as long as necessary for legitimate business purposes, to comply with legal obligations, resolve disputes, and enforce our agreements.


7. Delete Account

If you wish to delete your account and remove your personal data from our system, please email our support team at [support@bring.co.nz]. Our admin team will review your request and take appropriate steps to permanently delete your account and associated information in accordance with our data retention policies and applicable laws.


8. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children.


9. International Transfers

Your information may be stored and processed in New Zealand or other countries where we or our service providers operate.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website with the revised effective date.


11. Contact Us

If you have questions or need assistance regarding this Privacy Policy or your information, please contact us at:
 📧 Email: support@bring.co.nz
📍 Address: Bring Limited, Auckland, New Zealand.


Bring.co.nz — Delivering More Together.